Question:
What kinds of credit cards do you accept?
Answer:
We accept Mastercard, Visa and American Express. We also accept PayPal transactions.
Question:
What are the shipping and handling charges?
Answer:
Shipping and handling information is available on our web site. If shipping within the United States, shipping is free. International orders are priced per country. Final charges will be presented on checkout before final payment is made.
Question:
Do you ship to international locations?
Answer:
We can ship to most international locations. The handling fee for all international shipments varies. Final charges will be presented on checkout before final payment is made.
Question:
Do you sell only brand name glasses?
Answer:
At EyewearSelect.com we sell only 100 percent, authentic, name brand glasses, and pass along the savings realized by conducting business online to our customers.
Question:
Do you sell prescription sunglasses?
Answer:
We offer a wide selection of prescription sunglasses. Please contact us for more information.
Question:
Can I order an item that’s not shown on the site?
Answer:
We will do our best to locate and order the item you desire, if we carry the brand name and the particular item is not discontinued. It’s helpful if you can give us the model number and desired color of the item. Please contact us at service@eyewearselect.com with the necessary information.
Question:
What about stock availability?
Answer:
We stock many frame and most order ship within 48 hours. If there is a delay we will notify you as such.
Question:
Why are some items discontinued?
Answer:
Most likely it’s because that particular model is no longer popular or has been replaced with a similar but updated model. Often, discontinued models are out of stock, however, we will be happy to check the availability for you. Please contact us at service@eyewearselect.com.
Question:
Can you help me pick out the right style of glasses?
Answer:
Our consultants are happy to help in the selection of frames and lens that fit your needs and life style. With thousands of styles to choose from, the process can sometimes be overwhelming. A good place to start is on our web site under the frame styling and tips sections. Once you’ve reviewed the information here, it’s a good idea to visit a local optical store and try on a variety of styles. Note the style name and number and call us to assure you will get the best possible price for your selection. If you still need more help, please call us at 1-800-985-2EYE and we will be pleased to assist you.
Question:
What does polarization mean and what is so good about it?
Answer:
Anyone who enjoys outdoor sports appreciates the benefits of polarized lenses. Once used almost exclusively by boat enthusiasts and fisherman, people who spend even a small amount of time in outdoor sunlight find polarized lenses are a necessity. Light reflected from a smooth road or water surface can often cause an annoying and sometimes even dangerous glare. Polarized lenses block this horizontal light ray with a vertical one. Please visit our website for more details about the benefits of polarization.
Question:
Can I purchase a Eyewear Select gift certificate?
Answer:
Gift certificates are available in a variety of denominations, ranging from $25 to $500. Our gift certificates are available for delivery via email or regular post.
Question:
Do you provide cases for your glasses?
Answer:
We offer free cases for all of our glasses. They are packaged in the original case provided by the manufacturer.
